Preamble

We value your trust and respect your right to personal data protection. To ensure confidentiality, we use advanced technology and comply with strict rules that are applied to the processing of any information. All personal data collected from the website complies with the principles of the EU GDPR Data Protection Act 1998 and May 25, 2018. By accessing this website, you agree to the terms of this Privacy Policy and consent to the collection, processing, use, or transfer of data as set out in this policy.

This Privacy Policy is an integral part of the Terms and Conditions and defines how we (the Company) collect and use the personal data that you (the Client, the User) provide on our website acenorm.com, (Company website). It also describes how you can affect the use of your personal data, access and update this information.

Minors

The company does not intentionally endeavor to request or get data from youngsters under 16 years old.

Legal Bases for Collecting and Processing of Data (Definitions)

Assent – your explicit consent to the processing of your own information for a particular reason.

Agreement – the motivation behind why the processing is vital dependent on an agreement you have with the Company, or on the grounds that the Company has requested that you make explicit strides before going into that agreement.

Genuine Interests – the motivation behind why processing your information is vital which depends on the legitimate interests or the authentic interests of an outsider, gave those interests are not exceeded by your privileges and rights. These genuine interests are:

  • picking up bits of knowledge from your conduct on the website;
  • conveying, creating and improving the website;
  • empowering the Company to improve, alter or adjust the website and administrations;
  • deciding if marketing efforts are powerful;
  • data security enhancement.

Right to be Forgotten

If you have offered an agreement to the processing of your data, you can unreservedly pull back such assent whenever by messaging the Company at support@acenorm.com

Our Responsibility

If you are a registered client or a guest to the website, the Organization goes about as the ‘information controller’ of individual information. This implies that the Organization decides why and how your information is handled.

Your Responsibility

Please Read Carefully

In the event that you provide the Company with individual information about others, the Company will just utilize that information for the unique explanation behind which it was given to the Company. By sending the data, you affirm that you reserve the privilege to arrange to process the data for your sake in accordance with this Privacy Policy.

Secure your data

How We Collect Data

The Company gathers data when you communicate with its website, particularly when:

  • you peruse any page of the Website;
  • the Company calls you;
  • you utilize the Website and receive services;
  • you get emails from the Company;
  • you chat with a customer support staff;
  • you sign up for marketing emails.
  • The Company gathers the following classifications of information:
  • contact subtleties, for example, your email address and telephone number;
  • data that distinguishes you, for example, your IP address, login data, browser type and version, time zone setting, plug-in types, geolocation data about where you may be, version of your operating system;
  • your birthday information so as to send you unique discount offers;

Information on how you utilize the Website, for example, your URL clickstreams (the way you tour through the site), services viewed, page loading times, download mistakes, to what extent you remain on the site pages, what you do on those pages, how frequently, and any other options.

The handlers of the gathered data are the highest administrative level of the Company.

Why We Collect and Process Your Data

The Company collects your data for the following reasons:

To offer Services:

  • The Organization needs to offer types of services available on the website.
  • Lawful premise: Assent; Agreement; Genuine Interests.

Keeping the Website running:

  • dealing with your order requests, login and confirmation, recollecting your settings, handling installments, facilitating and back-end foundation.
  • Lawful premise: Agreement; genuine Interests.

Improving the Website

  • Interacting with feedback platforms and questionnaires, testing features, heat mapping the Website, managing landing pages, traffic optimization and data analysis and research, including profiling and the use of machine learning and other techniques over your data and in some cases using third parties to do this.
  • Lawful premise: Agreement; genuine Interests.

Customer Support

  • Informing you of any progressions or alterations to the services, tackling issues and bug fixing.
  • Lawful premise: Agreement; Authentic Interests.

Marketing Purposes (with your assent as it were)

  • Sending you emails and messages about goods and services, new functions and useful contents.

Legitimate premise: Assent.

What You Should Know About Your Rights

You may decide not to give the Company individual information. On the off chance that you decide to do so, you can keep on visiting the Site and peruse its pages, however, the Company won’t have the option to offer its types of assistance and procedure exchanges without individual information.

You may turn off cookies by means of settings in your browser. On the off chance that you turn off cookies, you can keep on utilizing the Site and peruse its pages, however, the Site and certain services won’t work appropriately.

You may request that we abstain from utilizing your information for promotions and marketing purposes. You can quit from marketing by messaging us at support@acenorm.com

You can practice the following rights by sending us an email at support@acenorm.com

  1. You reserve the right to access data about you, particularly:
  • the classifications of data;
  • the reasons for data processing;
  • to what extent the data will be held and the criteria used to establish that period;
  • different rights in regard to the utilization of your data.
  1. You reserve the right to make the Company right any mistaken individual information about you.​
  2. You can question the Company utilizing your own data for profiling you or settling on robotized decisions about you. The Company may utilize your information to decide if we should tell you information that may be significant to you (for instance, sending messages to you dependent on your conduct).
  3. You reserve the right to the data compactness of your information to another service provider or Site. The Company will give you a duplicate of your information in meaningful configuration with the goal that you can give it to another service provider. In the event that you ask us and it is in fact doable, we will straightforwardly move the information to the next service provider for you.
  4. You reserve the right to be ” forgotten”. You may request that the Company erase any data about you when it becomes important that you no longer require our services.
  5. You reserve the right to complain in regards to the utilization of your information by the Company. You can deliver any grievance to support@acenorm

With regards to getting your data from the Company, we will give you the data within three days of your request except if there is a justifiable reason to give such data quicker.

How We Secure Your Data

We have security measures and strategies to make sure that the data gathered are safely stored. We have security approaches and information handling agreements with every one of our workers and contractual workers who are obliged to follow and keep up proper specialized and authoritative measures. We have an inward Information Security Policy.

Your activities with the Website are encrypted utilizing 256-piece SSL with integrity guaranteed by the SHA2 ECDSA algorithms.

We use servers that consent to severe universal data security principles, including ISO 27001.

We use servers that are affirmed under PCI DSS Level 1, ISO/IEC 27001:2013, SOC 1 sort II.

You recognize that no ideal security infrastructure exists, no data transmission is destined to be 100% secure, and there might be some security dangers.

You are liable for your login data and password. You will keep them private.

In the event that your protection has been ruptured, it would be ideal if you contact the Company promptly on support@

Cookies

Cookies are bits of information that a website moves to a client’s hard drive for record-keeping purposes.

The Company utilizes cookies to give legitimate usefulness on the website and aggregate traffic information (e.g., what pages are popular).

The Company utilizes the following sorts of cookies:

Carefully required cookies. These cookies are fundamental for the website to work accurately. They will permit you to move around our website and utilize its capacities. These documents don’t distinguish you as an individual. In the event that you don’t consent to utilize this kind of record, this may influence the correct workings of the Site or its segments.

Treats identified with execution, proficiency, and examination. These records assist us with seeing how you associate with our Site by giving data about the zones visited and the measure of time spent on the Site, just as indicating issues in the activity of the Web asset, for instance, blunder messages. This will assist us to improve the crafting of the Site.

Treats identified with examination. These records help us to gauge the viability of publicizing efforts and advance the substance of Sites for the individuals who are keen on our promotion. This kind of treats will not be utilized for Your recognizable proof. All data that is gathered and investigated is mysterious.

Publicizing treats. These treats record data about Your online exercises, including visits to our Site, just as data about the connections and publicizing that you have decided to see. The Organization uses such records to gather information about your movement on the Web and decide your inclinations, which permits the Organization to give promotion that suits your inclinations and on which you have given your assent.

The Site catch restricted information (client specialist, HTTP referrer, last URL mentioned by the client, customer side and server-side clickstream) about visits to the Site. The Organization may utilize this information to dissect designs and to perform framework support. You have a few choices on how to oversee cookies on your gadget. All programs permit you to square or erase cookies from your gadget. You may counsel the security support included in your program to comprehend what you ought to do on the off chance that you have to oversee cookies.